Cap Wholesalers Reviews
Amazing customer service!!
Lisette and Robin have helped me out multiple times and assured my orders would arrive in a timely manner. Very nice to be able to reach someone without a wait anytime.
Great Customer Service
Lisette Diaz is so fun and easy to work with, she always get us our orders in a timely and professional manner. Thanks!!
Best looking hats we've ever gotten made
Our college offers a lot of opportunities in trade fields and with that comes a lot of hats. We have ordered a wide variety of hats over the years, but this company's work has exceeded all of them. Additionally, I can't commend Lisette enough for the help she's offered through the process. Even with the bumps in the road on our end she was able to guide me through the process and reach our goal on the hats we wanted to make. Thanks!
Review
Robin Mosure has been fantastic. Kind, extremely helpful, cares about her job, makes Cap Wholesalers look like a very well run business, and makes me want to continue doing business with the company.
Fantastic Customer service and products!
We received our order a few days ago and are thrilled with how they came out. Lisette was extremely helpful when we decided to add some additional text to the design.
5 Star Service
Customized Wear has been my #1 choice for custom hats for my company. Great service and quality.
Robin has been excellent and I love my hats!
I’m a new business owner so promoting the business with “swag” is incredibly important. I was thrilled to have found Customized Wear/Hatco because they had exactly what I was looking for in a promotional hat. I worked with Robin and she was exceptional with communication, sending me proofs, making changes as requested, and keeping me up to date with timelines for delivery. When I received the hats, I could not have been more pleased. Numerous people have requested the hat because it turned out so well, so I’m having to order more! Thanks again for everything!
Great Hats!
I’ve ordered hats through Robin multiple times now for 3 different businesses. She has always been incredibly helpful and quick, and the hats are great quality.
Awesome Customer. Service
Really great customer service. Robin is the best!!!
Lisette is Terrific
I have placed several orders and Lisette is always terrific. She’s super responsive both in responding to emails and getting orders placed quickly, and she’s helpful and informative too. Thank you for another great transaction! Oh, and the Richardson hats turned out really nice too.
Very easy and professional
Had a great time working with Robin. Communication was very easy and professional and everything went as planned. Would order again.
Lisette is great!! Awesome hats
Purchased a few hats with 3D embroidery and patches and they all came out great. Good company to deal with. Thank you
Love the flag
This hat fits well and the flag looks really nice.
Great Hat for Ladies
I love how this hat fits. I'm a ponytail wearer, which limits my hat wearing. But with this hat I can wear with my ponytail no problem at all
Fantastic Embroidered Hats!
I reached out through their website and received a quick response back. Working with Robin was easy and all questions answered in timely courteous manner. Will use again and highly recommend to everyone!
Unbelievable service!
We had a pretty big order coming down to the wire to be ordered. Robin, was amazing to work with. Got us our order and shipped to us in time for the season start. She was prompt and very helpful along the way. Appreciate her help and will order from here again!!!!
Custom Hats (Perfection) -- Robin
I can go on and on about Robin but I'll get straight to the point. She's a professional, she's patient, and she'll go above and beyond for you with every single detail and project! I look forward to working with her again!
Thank you
We have been customers for several years. I just wanted to thank Robin and HATCO for a job well done. We are always happy with our orders and the great customer service.
Lisette was Amazing!
I was a bit skeptical about ordering from this company at first but they had great prices and the brand of hats we wanted. I was surprised to have received a personal email from one of their team members, Lisette upon my order. From there, the entire process felt like I was working with a small local business. She went above and beyond to make sure that our design was taken care of and even made two proofs for us. We are extremely happy with the fast service and support from this company. Will definitely come back.
Great quality hats at an amazing price!
Lisette is amazing to work with! She made the process quick and easy. Will definitely be ordeing again!
Great products, amazing customer service!
Lisette was incredibly responsive and communicative!! She was always available and enthusiastic to answer my many questions help with our order. Great quality products, also!
Order all of your hats here!!
Lisette was wonderful to work with and did an outstanding job from start to finish. Kept me informed for the entire process. I knew what to expect at all times because of her communication. We will be ordering all of our little league hats from here on out.
Great Hats at a great price!
Lisette was great to work with and the hats came quick and looked perfect!
Great Customer Service
I've worked with Lisette for two years getting hats done for our unit for a huge event and both years she has been extremely helpful and quick with the order!
Helpful and High Quality
Lisette made sure our hats with custom patches were just how we wanted. She was patient and helpful! Once we approved everything it didn't take long to receive our product and they look wonderful. We will use Customized Wear again!
Mossy Oak Bottomland Trucker Hat
Outstanding value! Hats are true Outdoor Cap/Mossy Oak quality at unbeatable pricing!
Company Hats
Lisette is great to work with. The hats always come out great and my co workers love them.
Quality products and service
I dealt with 3 other custom apparel services before finding customizedwear.com. I was happy with previous products, but only because i hadn't seen the quality that this company can provide. The detail in all of the stitching on my products blew me away. The detail is amazing. No other company has even came close. I won't order my company's merchandise from anywhere else. I've always dealt with Lisette Diaz for my personal design agent and customer service agent. She is great. super prompt and takes pride in the work she produces. If someone can produce a better product than customizedwear.com....then i want to see it
Excellent Experience!
Cap Wholesalers has been a pleasure to work with in designing and delivering top quality headwear for my small business. They are responsive to all inquiries, have always helped to walk me through processes, and the end product is one that myself and clients alike have loved. Lisette in particular has been a great point of contact. Thank you!
FAST SHIPPING
Extremely fast shipping + great customer service! I usually receive all of my orders within 7-10 days from placing my order 😄
Efficient ordering and delivery
Thanks to Robin for being efficient, responsive and helpful during the ordering, pricing, design and shipping process. We're pleased with our order.
Thank You!
Lisette Diaz was fabulous to work with! She was extremely communicative, helpful, and made sure we received our custom order in time for our event. She went out of her way to accommodate us, and provided superior customer service. We look forward to working with her again on future orders!
Excellent Service Robin!
I have worked with Robin for many, many years and she has always been very responsive, helpful and just overall the best person to help me when ordering our caps. She knows exactly what I want and helps me place an order in a matter of minutes! She is the reason I keep coming back! Great job Robin!
Fundraiser Hat Order
Thank you so much on behalf of the Sierra Schools Foundation! We have ordered from you 2 years in a row and are so happy with our purchases. Robin was a huge help both years in not only getting our hats completed and shipped on time (last minute no less) but she also stayed in constant communication and assisted when certain colors were not available. The department in charge of adding our logo to our hats also did a beautiful job. Thank you so much!!
Richardson Hat
Our Richardson hats were a hit and we have been requested for more. We are re-ordering but trying the embroidered patch this time. Robin M. has been very responsive to our questions and in helping us to get our order right.
Great hats and terrific service
This company has become our "go-to" over the years for all our hats and caps. Great quality, fast turnaround, and fantastic, friendly customer service. I highly recommend!
Great Hats!
I was trying to find a unique hats for a trade show, and the style I was looking for wasn't available through all researched vendors. Customized Wear came through not only with the hats, but great work on the embroidery.
Great Experience
I just received my first order with Customized Wear and Robin made the experience amazing for me. From helping me source in-stock hats to speed up my order, to great communication throughout, to the hats showing up a day earlier than I expected, everything went smoothly. And that hats are fabulous. Thank you, Robin, and Customized Wear
Great hats with our company logo!
Robin was awesome to work with. We love how our hats turned out. We ordered them to give to clients and everyone is asking us to start selling them in our store so we are ordering more!
PERSONALIZED CAPS
Order caps from Customized Wear about 6 months ago..great job. Just placed second order.
Caps with Logo
I have been ordering caps from Customized Wear for several years now. I always speak with Robin in Customer Service. She is the best.....very knowledgable, professional and prompt. I am confident after I talk with Robin that my order will be perfect. I always order the Richardson 112 Trucker Caps and they are top of the line, in my opinion. This order I did order some low profile ladies caps of which Robin suggested the cap, so I know they will be great as well.
New Richardson Hats
I just received my first order of customized hats and I am very happy with the way they came out ! Lisette made the ordering process simple. I received my hats quickly, they look great, and the quality of work is obvious! I'm about to place a 2nd order!
This is the first time working with this company for custom hats. The hats look awesome and the customer service has been very helpful.
Always Perfect
I have been using this company for about 4 years now and absolutely love everything we've done. Lisette is amazing to work with including saving our preferences which makes reorders very easy to navigate & shipping on time(very important) and they off the shelves because the customers cannot get enough of it. Highly recommended
Fantastic work
Absolutely impressed with the quality of work and the expediency. Very happy with my order!
Wonderful Experience
I cannot thank you guys enough for your help with our order. The hats are wonderful. We ended up having to reschedule the big party because omicron is surging, but the hats will be wonderful whenever we finally get to give them to our gang! We love all three colors. The pom-poms really make the hat. Your patience and assistance in selecting product and manipulating our logo were invaluable. Thank you so much for all your help with the order and making sure everything came out great on our tight timeline. I definitely recommend CustomizedWEAR to anyone looking for great service and delivery right here in the good old USofA.
Repeat customer
This is our second year of partnering with Customized Wear for our hats that we give to our customers. Lisette is detailed and very responsive when I reach out to her. Recommend CW & Lisette highly. Look forward to a long term partnership for our promo hats.
Service
I'm dealing with this company for several years.The quality of the hats is outstanding as is the personal service I have received from Robin and the rest of the staff. A solid company to deal with.
Hats!
We ordered custom hats and they turned out great! Loved the customer service and follow up through the process. Highly recommend!
Awesome Hats
Thank you all so much for standing by your word. Great quality hats. Your the best.❤️
LOOK TWICE SAVE A LIFE
My son passed away in a motorcycle accident 3 years ago and each year in his memory we bring awareness to the cause LOOK TWICE SAVE A LIFE- In the past I have had t shirts made to help spread the word and although they were popular I thought hats would be something people would wear on a more regular basis -I began searching the internet for companies who could deliver quality merchandise as well as embroider our messge on the front side of the hat with my boys initiials on the back - I worked with Robin who went above and beyond my expectations she truly captured on the hat which I explained in words- She made sure the hats were ready on time and provided the type of customer service that practically no longer exists. The hats were a huge success in fact they were in such high demand I had to place a reorder- If your wondering where to go for customize wear look no further satisfaction in my opinion is quaranteed.
Great quality and service
Just placed my second order with Robin. This place is offering great service and quality. Placed an order that I needed very quickly (I’m a procrastinator lol) and she was able to make it happen. We will definitely be ordering more hats/shirts in the future.
Excellent
After searching and reading numerous reviews, our new business decided to entrust HatCo with the job. We were well please with Robin and excellent work that was done. They are fast, fair and friendly! The quality of their embroidery was 4star! We highly recommend them.
Great company to work with
These were the first hats we had ever ordered for our company and after the great experience we had I wouldnt go anywhere else. The customer service is amazing and the product that was sent was exactly what I expected. Highly recommend !
Great service and products!
I’ve been able to work with Lisette and the team the past two years and appreciate their attention to detail and speedy response time!
Great timely communication, excellent embroidery and great turn around time. Will continue to order more!
Awesome Customer Service and Final Product
I received some of the best customer service and help on selecting the prefect hat for my project. The finish product was awesome. The screen printed hat are exactly what I had in mind.
awesome customer service
It was my first time ordering and the hats were a hit. I'm currently doing a reorder! Robin was extremely helpful and educated me on the different options to get my design onto a hat.
custom caps
Fantastic experience - easy to order, great quality and super customer service. Robin Mosure made certain everything was handled easily. Love the caps - thanks again
Hat Screen Printing
Amazing Work!! The process was very smooth and easy. I worked with Robin and she was very communicative and made sure I was happy with everything every step of the way. I will definitely be reordering from them and will recommend this team to anyone looking for customized hats.
Hat Order
Definitely recommend using this printing service and customize it to your needs. The customer service is exceptional and the hats with printed logos are awesome. I will be reordering more and more in the future. Thanks again!
Personal Touch
In a world full of automated emails and chatbots, sometimes you just need the help of a real person. Robin was absolutely incredible. As someone who works in the hospitality industry, I can't tell you enough how impressed I was. Robin made sure to exceed my expectations every step of the way. My personal experience with Robin is why I will continue to order from Customized Wear instead of some random website. Thanks!!
Richardson Hat
Employees love the hats!!! Customized Wear Art Department and Robin delivered big time!!! Will order for a third time soon!!!
quality hats, excellent embroidery work!
After giving some local businesses a chance at producing quality logoed hats for our nonprofit, I was very disappointed in the quality of their work. I reached out to Hatco to see if they could help and they knocked it out the park. Robin did and excellent job on the proofs and the quality of the embroidery was top notch. I now order all my hats exclusively through this site!
Great work on our hats!
Terrific customer service. Fast turn around. Excellent end result.
Richardson Hat embroidery and purchase.
This was my very first experience with this company and I had tons of questions prior to authorizing my hats and brand to go into production. The customer service was beyond excellent and the product was everything could could have hoped for. This was a first time run of this product and the customer service representative that helped me was more than patient with me and all of the questions that I had and kept me informed on the process of my order right down to the shipping and providing me with a tracking number. very pleased with my purchase and I will definitely be placing a re order.
Custom Embroidered Hat Order
This was my second time ordering with Customizedwear.com . So far the experience has been great. The customer service and ease to reach someone to discuss the job has been fantastic. I needed a rush job done and Robin was very informative on what we could or couldn't do and worked with me to ensure I was able to get the product in time.
Excellent Product / Service
We ordered custom hats for the coffee company I work for and they turned out so great! Robin was so easy to work with, had very fast communication, and our hats arrived just 3 weeks after our order was placed. My staff are LOVING the hats, the quality of hat/stitching is really clean! Just ordered another batch in a different color. Highly recommend!
Awesome hats
We've been using Hatco for years to make our hats we give to our clients going on river trips. Thank you Lisette for stellar customer service all of these years!
Great customer service and products!
We have had prompt service from this company. It’s our second year doing business with customized wear.Thier customer service has been outstanding as well as their knowledge about the products and services! Highly recommended!!! 5 stars
Embroidery company hats
I am very pleased with this company I tried several local companies to embroider hats for our new business and they were higher and never got back to me. This company responded quickly check product for me did an awesome job on helping me to pick the best colors for our embroidery hats. I was a little nervous at using an online company but they turned out to be pretty amazing. Our employees love the hats and even other companies said they did an awesome job on the stitching. They were also quick at delivering them. I will not go anywhere else to get our embroidered done. And Lisette Diaz was amazing on helping on everything!!! Grey job guys for being quick and nice on handling my first order!!
Hat order
Just placed my second order for "THE TRENTHAM TEAM" with Lisette and she has been so helpful. People love our hats.
Great service!
We have worked with Hatco for over a decade, and specifically with Lisette for the past several years. She has always been very helpful, and the service provided has always been great. I would highly recommend them to anyone looking for branded caps. They are fast, thorough, and very competitively priced.
Great service!
We have worked with Hatco for over a decade, and specifically with Lisette for the past several years. She has always been very helpful, and the service provided has always been great. I would highly recommend them to anyone looking for branded caps. They are fast, thorough, and very competitively priced.
Great Products and Great Service!
Second time ordering from Robin and just like the first order I experienced great communication through the entire process. Fast response and very knowledgeable. Can’t say enough good things about the custom products and GREAT customer service!
Great Products and Great Service!
Second time ordering from Robin and just like the first order I experienced great communication through the entire process. Fast response and very knowledgeable. Can’t say enough good things about the custom products and GREAT customer service!
embroidered caps
It was a pleasure working with Robin on making sure we had the caps I wanted and the embroidery right. Real pleased and will come back for more in a heart beat.
embroidered caps
It was a pleasure working with Robin on making sure we had the caps I wanted and the embroidery right. Real pleased and will come back for more in a heart beat.
Thank you Lisette!!
Lisette was absolutely amazing and incredibly helpful. She was able to help me expedite my order over the phone and called to update me on the status of my proof, order confirmation and shipping status. I really appreciate her and I hope you give her a raise for going over and beyond and being so kind. Thank you Lisette!
Thank you Lisette!!
Lisette was absolutely amazing and incredibly helpful. She was able to help me expedite my order over the phone and called to update me on the status of my proof, order confirmation and shipping status. I really appreciate her and I hope you give her a raise for going over and beyond and being so kind. Thank you Lisette!
Awesome Hats!
I have been having uniforms made for 17 years now and without a doubt Customizedwear.com has done the best job with my hats than I have seen in a long time, if ever. I cannot wait to see what they do with my shirts and jacket. Robin M. has been awesome to work with. Thanks again Robin!
Awesome Hats!
I have been having uniforms made for 17 years now and without a doubt Customizedwear.com has done the best job with my hats than I have seen in a long time, if ever. I cannot wait to see what they do with my shirts and jacket. Robin M. has been awesome to work with. Thanks again Robin!
Killer Trucker Hats
I have purchased some mesh Trucker Hats twice now and love them. The online ordering is easy, the price is very fair and the customer service is great. We had our employees blow through the first 100 like hot cakes! Cannot wait for the next batch!
Killer Trucker Hats
I have purchased some mesh Trucker Hats twice now and love them. The online ordering is easy, the price is very fair and the customer service is great. We had our employees blow through the first 100 like hot cakes! Cannot wait for the next batch!
great hats
i've tried quite a few places online found quality hats and great communication right here... im done searching
great hats
i've tried quite a few places online found quality hats and great communication right here... im done searching
Camo Hats
We loved the customization of our camo hats! Excellent quality, excellent pricing! So happy with our previous order that we are returning for another large order!
Camo Hats
We loved the customization of our camo hats! Excellent quality, excellent pricing! So happy with our previous order that we are returning for another large order!
Awesome product!
You will love the way they work and guide you, they help to create a piece art. I can't wait to start new project!
Awesome product!
You will love the way they work and guide you, they help to create a piece art. I can't wait to start new project!
Custom Caps
I couldn't be happier with the customer service and final product from customizedwear.com. The embroidery on the caps was top quality. I will use this company for all of our upcoming upcoming projects.
Custom Caps
I couldn't be happier with the customer service and final product from customizedwear.com. The embroidery on the caps was top quality. I will use this company for all of our upcoming upcoming projects.
Great Service
Once again, we received quick, responsive service. Repeat orders are so easy with Customizedwear! Thank you!
Great Service
Once again, we received quick, responsive service. Repeat orders are so easy with Customizedwear! Thank you!
Amazing Hats!
We have ordered from Customizedwear.com for the last year now for Bingham Dermatology. We designed some hats to give away to patients and promote the business. The patients have loved them! Thanks to Lisette in customer service who has made the process easy! Great Company and excellent service!
Hats
Our hats are awesome! Customers and employees alike are always asking for new ones!
Hats
The only place we trust with our company hats and our twins hats!!!!
Happy Repeat customer
We have ordered multiple times from Customized wearl. Lisette is always responsive and easy to work with. The products have always met or exceeded our expectations and we'll continue to buy from them. Very easy to work with and highly recommended.
Company hats
Working with Customized Hats was a very smooth process. Lizette was very helpful with any questions I had. Am ordering more hats, as the others were so popular.
Customer service and Quality of service
I purchased 2 dozen hats for the first time with customized wear and it was a delight! The customer service rep for embroidery made my transactions easy and fast. Can’t wait for my next order!!!
Incredible work
Big shout out to customizedWear for the custom hats I had made! They cane out amazing all the guys loved them and Robin kept me updated through the entire process! Thanks again!
Custom Fitted Cap
Very easy to work with and quick to respond. The quality of the stitchwork was great and the colors were true to the proof. The initial order was so well-received that we put in a second order for additional sizes.
Custom Hat
Fantastic service and an even better result for the hats. They are very well done and Robin was there every step of the way to ensure it turned out as I imagined!
Great Customer Service
These guys are awesome. On the rare occasion they are out of something, they call you with alternatives ready!!! They adjust the payment on the card and and ship it out without delay!!!Well done
business hats
Robin was wonderful, helpful and very nice to deal with handled all my concerns and gave me ideas too.
Excellent all around
The products are exactly as they are stated on the website. Arrived in a timely manner and in good condition. If I need help Lisa is always there and very prompt I must add.
Lisette Diaz / Hat Order
Lisette was awesome ! This was my first hat order . She guided me through the process . Our hats came out great !! We get a ton of compliments. Thanks for all of your help Lisette !!!
Crystal Mt. Ski Patrol
Robin was fantastic. She even called me seeing that I was having trouble paying thru my account. She's is an asset to your company
Embroidery Review
A great service and beats running around trying to get quotes from everyone. Great customer service, competetive pricing and excellent quality.
Embroidered caps
Communicative and responsive customer service. After some suggestions, they came out perfectly. Love the product.
Excellent customer service
The customer service we recieve from the cap wholesalers team is unmatched. We order frequently and have started using Cap Wholesalers to deliver direct to our different sales territories which has saved us in both time and expense of breaking up orders for redistribution ourselves!
Great response, fast and efficient 🏄♂️
Great Experience with customer service!
Spoke with Lisa and she was the biggest help and so patient with my questions regarding my first order. I recommend them for your wholesale needs and if you have questions, just call them!
Robin Mosure
Robin was exceptionally responsive in guding me through the process. I had some questions and concerns, not having done this before and she addressed them perfectly. Finally, I love the look and quality of the embroidered baseball caps with our company's logo. Well done!
great company
excellent service
Otto Knit Beanie Cap
Good quality hat and embroidery. Very popular with our staff. Easy ordering, helpful salespeople, and quick turnaround. This is our second order with Customizedwear.com because the first was great!
Custom Logo Caps
I have ordered custom logo embroidered hats from Customized Wear many times, and each time I have been very satisfied with the service, turnaround time, and quality of the products. I highly recommend using their services!
Purchase Hats
Made a call yestertday and they arrived at my office today. Couldn't belive how fast the service was. GREAT working with Ms Robin and Ms Lisa. Thank you BothThey both need a raise.
Apron order
Great customer service and so friendly and helpful. Thank you!
hat order
Custom Richardson Hats
We placed an order for custom Richardson hats as a "teaser" to see how the process went. We quickly sold out of them. We were so impressed we placed a second order for twice as many. I recommend CustomizedWear!
We needed eco-friendly hats for our company and were blessed to find Cap Wholesalers! We were fighting against time constraints but Katelyn and the rest of the team were really helpful to get our questions answered super quickly. Thank you team for your suggestions and assistance!
I have ordered hats from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I highly recommend them!
Yupoong Trucker Hats
Fast response with any questions and hats turned out better than expected. Will be ordering from customized wear again.
Quick and Easy
We have placed a couple of orders on this site and have no complaints. Our employees and clients absolutely love the customized camo trucker hat that we usually order. The ordering process itself, is the easiest thing and they are very quick to reply to your questions. I know we'll be placing many more orders in the future.
Great Product and Service
I found this company online a few years ago and have enjoyed working with them every since. I order these hats about 2 times a year for all of our employees and they are always happy. The quality is great and the customer service is awesome. I love companies that make my life easier when ordering products.
Great People and Great Products
I have ordered customized products from Customized Wear multiple times, and each time I have been completely satisfied with the service, turnaround time, and quality of the products. I recommend them without reservation!
Re Order #510773
I ordered Caps for a special event and Robin was extremely helpful in providing me with a quotation and organising the artwork that I sent. She is an excellent communicator. I will be placing more orders in the next few weeks.
Trucker Hats
We ordered trucker hats for our 40th birthday (years ago) with a personal embroidered logo and they came out amazing. We get so many compliments! Just ordered another dozen and they knew exactly what we wanted.
Customer service
The customer service is excellent! They have a huge selection of caps and I am always informed by a phone call from these great people when my orders are unavailable. They work hard to find you what you need and help find good alternatives when your product isn’t available. I love how reorder/stock dates are given when viewing caps to let you know when and if they are available. The website is well laid out and super easy to navigate. All in all, they are a great team to work with and you can’t beat the customer service.
These Great Folks
I’ve ordered from these folks a number of times. Absolutely great customer service, and very easy to work with. Especially for an online company. Robin is great! I’m looking forward to the next order!
Hats
Lisa I Love those OTTO hats
Nice Caps
Great hads !! With this model , I can sweat and it is not marked
Great Selection!
What a great selection of hats!
Customer Service
Great job. Orders always perfect and on time. Thank you!
Wedding Hats
Lisette, was amazing to work with and very professional. Highly responsive and the hats look great!!
Lisa's Customer Service
Lisa was amazing!! Helped me order what I was looking for, they had the product in stock!! Saved my tail!!! Will definitely be ordering more products!!
Perfect
I needed a dozen hats in a small window of time and Customized wear delivered perfectly. The hats look great, good communication, and fast service!
Good Service and Quality Products
We have ordered embroidered hats several times from here and are always pleased with them and the service. Highly recommended!
Email Reply
Very prompt, personal, and responsive. Thanks!
Customer Service
Was unable to get my payment to process online and called in for support! The support was above and beyond what I expected from an online company. Will defiantly be back to shop again!
Robin is always a pleasure to work with
We have worked several times with Robin to order her uniform hats for our business customers. She is always a pleasure to work with and has excellent communication skills.
good quality pleasant to the body
good quality pleasant to the body
I advise everyone to shop
I advise everyone to shop
Great customer service and awesome quality!
At Innovative Skilled Trades, we only order our beanies from Customized Wear/Hatco. We get them personalized with our logo, and the process is super easy and quick. They always make sure to verify what we want in order to make sure that we will be satisfied with the final outcome. I would recommend them to anyone!!
Review
Awesome customer service. Will continue to order from here. Thank you
TOP NOTCH CUSTOMER SERVICE
This is our second order with customizedwear.com & it was almost a disaster! Luckily, we were contacted to confirm shipping information. That's when I realized I had mistakenly ordered the wrong hats! But, it was no problem at all! They simply canceled my previous order, and set me up with the right products! It's refreshing to find a company who takes their customer service seriously!
Customer Service
Very easy to order online. I called to check tracking info and the lady tracked my package for me, told me when it would arrive, and provided me with tracking info. She was very sweet and professional. Will definitely being doing business with them again. A little extra effort goes a long way with people and she provided that service.
Customizedwear.com has been a pleasure to work with. I love the fact that I get to talk to the same customer service representative everything I reorder, this makes ordering soo easy! The embroidery is always top notch and the hats are always just as described. Thank you Customizedwear.com!
reviews
I had an excellent experience with Hatco ! Excellent customer service, nice products, I will definitely order again :)
Easy Peasy
Ordering is always a breeze and dealing with the same person every time makes it even better. the production is quality and fast and the shipping quick.
Great Quality
Ordered a variety of different hats and customer service went out of their way to send pictures of samples and their opinion on how well they were turning out. We reordered several different hats within a few weeks because they were such a big hit.
Lisette has been our rep for our orders and she is very quick responsive to all my email and efficient. The hats we have order we are very please with and our employees put customers love them.
great service
The hats came out exactly as we wanted. Thanks so much!
caps order
great cap
Embroidered hats
We have had a great experience. The hats look great and the customer service was excellent! We own a commercial landscape company and our guys are constantly in hats. They love these!
Great hat !!
you can sweat and it is not marked on the cap... is great quality
Great Stuff!
Great Prices and QUICK Delivery. The Hats arrived faster than my stickers from another company and the stickers were ordered a few days prior! Kudos
2nd Order
This is my second time ordering and we are very satisfied with our purchases. Also love the fast shipping.
First order
Thank you Lisa for great help and cooperation with my first order. Looking forward to place my second order soon!
Customer Service
Thank you Donna and Katelyn for great customer service. I look forward to future business with Cap Wholesalers.
Great Customer Service
Lisetta has been my rep on both of my orders, she is quick and efficient. Excellent quality in hats with great one-stop price from lettering to embroidering logos.
Great Hats
Quick delivery and friendly CS.
Richardson 112pm
Excellent turn around time! Just what I ordered
Sportsman Bayside Hats
This is the second order our company has placed for these hats. Ordering online was quick and easy. The quality of embroidery was perfect and the sales team was very courteous and helpful. Our employees love these hat.
We received our hats after several weeks of correspondence and working back and forth on making the logo just right, picking out just the right hats, getting the price point in the range we could spend. Robin was right there helping all the way. The hats and embroidery are right on. They worked with the logo to make it work out and look the best. Our customers love the hats.
Custom hats
I've place several orders with customized wear and always get good results. The selection of hats is great and the turn around time is quick. My interactions with customer service have been pleasant and professional. My only reason for not giving 5 stars is the choice of embroidery colors is somewhat limited and the process for setting up the embroidery when you order multiple styles is cumbersome. Other than that, I'm a satisfied customer who will continue ordering.
Great and prompt customer service and overall high-quality outcome! Placing our second order with them now, the price is right and the turn around is quick considering the design is involved. Thanks for being easy to work with!
Custom Trucker Hats
Everyone I dealt with during the whole process of ordering samples to receiving the finished product was super helpful and patient with my questions. I found the exact style of hat I was looking for and the screen print quality was great. In less than one week I'm close to selling out my current stock of trucker hats and have already placed a reorder! Thanks for the great work!
customer service
Lisa Burk was great ! Going the extra mile . I wish she worked for me !
custom embroidered company hats
working on placing my 2nd custom hat order. I was a little hesitant at first especially trying to do an on-line order but let me just say I haven't been disappointed at all!! the quality of their products and customer service is absolutely outstanding. Lisette has been a big help in putting together my orders. thanks!
Embroidered Company Hats
We have re-ordered numerous times and will continue to. The product is top notch at a good price point and the service has been tremendous. Highly Recommend!
Company logo Caps
I was initially a little hesitant to place a custom online order nonetheless, Lisette was great help. She was available to answer all questions via email and phone. I placed an order and received my merchandise within a week. The quality and detail of the embroidered logo look great. We will be using this company for future orders.
Custom Hat Order
Thank you Robin for your continued help with our hat order. We have ordered hats for several years and Robin has always been very courteous and helpful.. will continue to do business.
ANOTHER Custom Cap Order
I have placed a number of orders for custom caps. The quality and customer service has been outstanding. Robin has taken excellent care of me each time and has made the process even easier! Highly recommend!
excellent
excellent attention
Killing it!
Love working with this team! Lisette is the best! Thank you for everything!
Custom Hat Order
Everything from placing the order with customer service to working with the staff on production to the final product was nothing but spectacular! The finished product was better than expected and we continue to place reorders, highly recommend!
Awesome company
The customer service and products are both top-notch!
Hat Order
I was very hesitant to order online for my company needs, but couldn't be more happy with Customized Wear! Lisette did a great job with all communication from beginning to end. The process was painless and when I opened the order today I was very pleased with the quality and craftsmanship. The logo was perfect and ready to reorder! Great job and thanks Lisette!
Custom Hat Order
We were very pleased with our order! All of the caps looked fantastic and Lisette was very pleasant and helpful when we needed a rush order!
Custom Hat Order
Very pleased with my last 2 orders. Quick Response time and quality work
Logo Hat Order
Robin, our company's Customer Service Specialist, has been a great partner. She went above and beyond to get us comfortable moving forward with our first order. We will be submitting a reorder very soon.
Cap Order
These were the best caps we've ever ordered. We had some very specific design requests and logo position and they make it look GREAT. The thread color match to the mesh back was perfect. Clean and classy embroidery and we immediately reordered the same day we got our order in.
Flexfit Cap Feedback
Our Veterans Group ordered a small number of Flexfit caps with our logo. They sold out in minutes. I'm placing a reorder today! Customizedwear delivers a quality product with great service (Lisette is awesome!). We'll be a customer for years.......
Hat printing
I found the perfect fitting hat and a company that can put my logo on it. Very pleased.
Company Embroidered Hats
We were very happy we picked customizedwear.com to embroider our company hats. Lisette was very helpful and the team made revisions to our logo to make our hats turn out very good looking and professional. Thank You!
Great Quality, Great Customer Service!
This is my 3rd order and my hats turn out great every time. I also love the quick email replies and how easy it is to get an order placed!
Repeat Customer!
We have placed several orders with Lisette at Customized Wear and have been pleased every time. Quality, service, delivery and pricing has been excellent each time. Lisette goes out of her way to offer excellent customer service! We will keep doing our hat orders through Customized Wear.
Excellent hats!
Great hats and embroidery turned out wonderful! Placing my 2nd order!
They Fixed My Mistake and Printed a New Sample
Lisette and the Customized Wear team are awesome. This was my second run of hats with them. The original design I wanted on the hat did not turn out as I had hoped. She immediately got sample made with my backup design at no extra cost and got the order fulfilled very quickly. Thanks Customized Wear!
Roo Grostein, host of Local Smoke Radio
work hats
2nd time ordering from CustomizedWear and feel their customer service is excellent. They communicate through email as well as phone in a very friendly manner. Hats look great as well!
Custom Hats
Excellent customs hats. Placing another order today!
Hats
This is my 2nd time ordering hats from CustomizedWear.com . From the online ordering process to uploading my logo for the hat, it's been a super easy process. They sent me a sample and everything was correct. Got my shipment super fast! Thanks
Great Compay
These guys are great. Awesome hats for a great price. Excellent customer service.
HUGE selection, great prices
Wow, couldn't ask for an easier site and selection when ordering products. Easy check-out and great customer service. Thanks CapWholesalers!!
Embodied hats
Very user friendly process, very prompt and accurate service. Love the hats, thing turned out great. Very pleasant and friendly to speak to on the phone as well. Thanks.
Quick & easy
I really like having all the options and in the end, the pricing is great as well as the process. I really appreciate the prompt email conversations.
Hat embroidery and printing
We've used customized wear now for several jobs, they've always been very organized when it comes to making sure the product is right the first time, I love that they give you a sample before going to production. You won't find a better price for the quality.
Good Service
Good Service
Best Prices
Best Prices, great customer service and quality and extremely fast shipping!
Shipping and Service
I was very appreciative of Lisa being upfront and honest. Although, I think the shipping is a little high, I was very happy with the service she provided. Will order for sure from them again.
Best deal great caps
Great Hats!
This is my 3rd time ordering hats from CustomizedWear and it's been a pleasure every time. Robin is always friendly and will work you through the process. It's easy, the work is very high quality, and the prices are good too! The 6606T trucker hat style seems to fit everyone really well--not too big like some trucker hats. Thanks to everyone there, I'm very happy with your service and product...
Great to work with!
Placed a few large hat orders with embroidery for some company swag. Easy and convenient ordering and proofing process. Appreciated the quick responses - they were so easy to work with! Would definitely order from again.
Awesome selection and great prices
I always order from them, can't beat the selection and prices!
Best Hats Ever!!
Best Hats Ever! We received our order so quick and the sales people on the phone were so helpful and informed about the products! The website is very user friendly, and in these days of online ordering, the product exceeded our expectations! Great quality and styles! Re-ordered already! Thanks so much! -Heather
Great Hats and Customer Service
I could not get along without CapWholesalers. They make it a pleasure to do business with them!
Caps
Awesome customer service. They were great to work with and had fast, friendly service!
Hat Review
This was my second year working with CustomizedWear and I love how clear the communication is with them on my unique embroidering orders. I will definitely continue to be a repeat customer!
Great customer service
I had a great experience with the customer service. The team provided me with all the different options and I had asked for and were helpful when it came to any questions. I have already placed a second order!
Hats were perfect, customer service team does an awesome job!!!!
Custom Hat Order
Excellent Job! I had several changes on the artwork to get it just right and they were patient with me each time. I have already placed my second order ( for another hat product) within days of receiving the first.
Review
Customized Wear is a great company to get your gear from. They are really fast, and help you get the look you want the first time. We are repeat customers, and we highly recommend their services!
Fastest shipping to date!
The quality of hats this company sells is by far the best, they are always consistent in stitching and design. I had a small issue with shipping price on last order and they corrected right away and this latest order was here in 3 days!...Thank you Cap Wholesalers for everything!
Great service
Trucker Hats
Blessings World....
Just want the world to know that CustomizedWear is a great company who produces Quality work. Ms.Robin is amazing and always on point when it comes to business her team work is Impeccable. This is the 2nd time did business with them in a month. I will definitely be ordering restock in a few weeks.
Thanks
SDNY/WHICH HUNT Runner's cap
Lisette and the good folks at CustomWear are total pros. Responsive, personable, professional. I will definitely be doing more business with them.
hat order
robin and the customized wear team have always provided great timely service with great products, i would never go anywhere else
Great wearing hat!
Great products and customer support!
Great service! The layout of the website lets you easily find the right hat, but the best part is the Customer Service that helps you customize your hat. All we had to do was describe what we wanted and their team made us visuals. That's probably the best part, seeing the products done before saying yes to production. Thank you!
Great Hat Purchase
The overall experience that I had was top notch. The personnel was excellent. They helped me at every step. I mean the email response was same day within the hour. I'm definitely working with them again with a second order. Thanks Lisette
First Rate Customer Service
The customer service this company delivers is first rate. We had a short notice order we were trying to fill and contacted customer service. Katelyn continuously went the extra mile to verify that our items were in stock at the warehouses and which shipping choice was both the most economical and quickest way to receive our delivery. To make a long story short, an internal snafu occurred. A quick call to Julie got the issues identified, fixed and our order processed. We were pleasantly surprised at the courtesy, professionalism and can do attitude of this staff! Do not hesitate to call these fine folks if you have any questions.
hats
Great quick service every year!
Great hats
Great look. Wear great!
super!
super!super!super!super!
custom hat order
Just placed my second order. Lisette was pleasant to work with and did a great job with my custom embroidery. I would highly recommend customizedwear.com
Golf Tournament Hats
I've been working with Lisette and the team for 4 years now ordering hats for a charity golf tournament I host. The quality of the embroidery and the hats are top notch. Great customer service, great products, great price. Highly recommend!
Custom Hat order
Ordering was so easy and the hats were beautiful. The embroidery was amazing. Very happy customer!
Hats
I was looking all over for these hat. No one seem to have this type. I stumbled across this web site. Im so glad I did. Thank YOU.
Hats
I was looking all over for these hat. No one seem to have this type. I stumbled across this website. I'm so glad I did. Thank YOU.
Custom Embroidery
Loved the clarity and friendliness of my phone conversations with the staff. I had a unique order and they catered to it perfectly.
Custom Hat Order
It is such a pleasure to work with Robin! Our order experience has been seamless from beginning to end. Quality products, excellent customer service.
screen printed hats
Excellent company to do business with... Very professional... Their work is Aplus... my third year of doing business with them
COmpany Hats
Ordering and working with Customization team was a breeze. After approvals delivery was quick. Our team loves their hats
Excellent service
Always great service. 🤘🏾
Responsive and friendly
customizedwear.com is the company to use. They treat you the same if your order is 1 or 1000. They are prompt and professional and adapt to your needs. I had not used them in awhile and when I came back, it was like it was yesterday. Quality company and customer service.
Tom Bunnell
Richardson 112
Absolutely couldn't be more happier.. Hats are totally as described.. Love the quality and fit.. Received order in 2 days.. Will definitely be ordering from you guys again.. Thanks a million for being a company that stands behind its products..
Good looking and comfortable!
A terrific find! This hat not only looks great, but is very comfortable. The band design allows it to fit properly and comfortably. When you first don the hat, it feels loose (not snug), but does not move around and sets perfectly. The material and design allows for ventilation, which is great in the most extreme weather.
hats
Fast and easy
Awesome!!
Great Hats
Like many online shoppers, there's always some level of anxiety on doing business with an online company that you don't know. As I was surfing the internet looking for a company that can embroider some knit hats for our staff, I came across this particular company online. After reading a few reviews, I decided to give it a shot by placing a minimum order. Shortly afterwards, I received an email explaining the process and how they only ship to the billing address that was provided. Initially, I was taken back by the news but decided to move forward since the address that was provided was within a short distance of our office. Needless to say, I received the hats as expected and the crew is extremely pleased. Other than the conflict with the shipping address, the customer service was excellent and I will certainly do business with the company again.
Caps
High quality and durable material..
Highly desired hats!!!
We have purchased a black hat & a flag hat from Customizedwear before. The quality and prompt service is why I order from here. The flag hat we order (item # 6993F) is one of our customers favorite give a ways! Even our drivers strive to be an award winner at the safety meeting just so they can win one of these hats. They are beautifully made & durable. I highly suggest Customized wear & team members like Robin to help you with any embroidery or customized item you need!
The best 🙌🏼🙌🏼
The best of the hatsI love buying my hats in the best website 🙌🏼
Hats
Absolutely love my business hats!!!!!Thanks for the ease of ordering and excellent product!!!
Great Hats!
Great customer service and people love the hats for our band. Someone is always wanting to buy one and we had to reorder to get them out to people.
Great Hat!
High quality hat & great embroidery job!
Hats
These guys are amazing! The hats were just as I envisioned - we sold out of our first shipment so fast, we had to order more. The hats are great, the service was even better. Thanks!
Exceptional Service & Superior Quality!
We are highly impressed with not only the customer service of this company (quick email responses, knowledgeable sales reps, & phone communication), but also the *quality* of the products offered.
We were impressed with the great quality Yuppong snapback hats we ordered for our business, with detailed and precise embroidery that fit our logo perfectly.
If you are going to order hats online, customizedwear.com is the place to do it! We look forward to doing future business with this company and would recommend this service to anyone. Thank you !
Exceptional Service & Superior Quality!
We are highly impressed with not only the customer service of this company (quick email responses, knowledgeable sales reps, & phone communication), but also the *quality* of the products offered.
We were impressed with the great quality Yuppong snapback hats we ordered for our business, with detailed and precise embroidery that fit our logo perfectly.
If you are going to order hats online, customizedwear.com is the place to do it! We look forward to doing future business with this company and would recommend this service to anyone. Thank you !
New hat order
I have used this company for 5 years. My hats have always arrived fast and always look good. We like the 6606t it is a nice hat. Robin Mosure helped me with my order and made it easy. I did price check this is the best. Thanks
Loved our hats!
We were very pleased with the quality of the hats, I would like to add that I wasn't aware that samples were being pulled from our full order quantity. Something that might be helpful for future! Thanks!
Great hats with great customer service
We were very impressed with not only the quality of these hats but also the customer service. We wanted embroidery that was off to one side of the hat and they worked with us to insure that it was perfectly done. The hats are well made and they hold up well!
Love our hats!
Our hats were exactly as we envisioned them and Lisette worked hard to ensure they arrived on time and for the lowest price. I'm ordering again soon!
Hats
Just leaving a review to thank Lisette and the team for the great work they did on the hats for the my ski school, SnowPros.
I wasn’t the easiest client to deal with as I wanted my hats to look absolutely perfect, lisette was really patient and even modified my logo to make it work better.
Thank you!
Hat Order
This is the second time I've ordered hats through Robin. Each time has been great.
Awesome Hats and Awesome Service!
This is a great company - from their process, to their service, to the end product. Awesome hats and awesome service, thank you!!
Always great
This is our 3rd order. Quality is great and customer service is awesome. Our customers love these hats and work great for spreading our name around the community.
Great hats
Just got our hats in today and we love them. Robin was great to work with throughout the design process. We ended up ordering more just because they looked so good.
These hats are amazing!
The craftsmanship and quality are outstanding on the hats we got. We just reordered twice as many! Thank you.
These hats are amazing!
The craftsmanship and quality are outstanding on the hats we got. We just reordered twice as many! Thank you.
The customer service with this company is above reproach. Robin is great and if you can ask for her I recommend you do. excellent...the best!!!
Hats
Are hats turned out great and came quickly. We highly recommend using them to do your hats as well
Truckers Caps
Super great company to work with, caps are great quality an wear very well.Thank you Lisette for all your help.
Solid product and service
No complaints here. Service was good. Products as pictured. Ordered more immediately.
Great Looking Hats!
The hats turned out perfectly. The embroidery looks awesome, the hat colors are sharp, and the quality is excellent. Ordering more now!
Excellent customer service
We worked with Robin to chose a camo hat as a give away to our contractor customers. The service was excellent and the customized product was too.
Great service
Great Customer Service, quick ,easy Friendly, helpful,
hats
Robin did a great job walking me through the process!
Love my new hats!
Had is exactly as I had hoped! Large selection of hats...found just the one I was looking for. And love the way the embroidery turned out. Just placed order for more today!
Excellent hats!
These hats are not only well-made, the embroidery adds a great final touch that really makes them pop. Our customers absolutely love them!
Such Great Quality and Look
I ordered 12 embroidered hats for my company and they went in a day. I’m placing another order and definitely more in the near future.
Outstanding customer service
Lisette is great to work with very quick to reply answered my questions fully. love the embroidery work great job guys.
Great to work with
Very happy with customer service, very quick return on questions and receiving my order. Outstanding quality of embroidery.
Custom Running Club Hats
The customer service is great! They get in touch with you right away and sort out the details of your customization. The prices are good too. I did a lot of shopping around before placing my first order. When I received the hats, they were nicely packaged. They turned out awesome!! The running club kids loved them! I loved them! I ended up placing a second order with them for hats for my volunteers.
Love the Hats
I have ordered the same embroidered hats for a few years & have been treated with great customer service & a quality product!
CapWholesalesrs.......Fantastic
Budding Botanist hats
Customized wear was extremely helpful with my order. They were super understanding when I had to request another proof for my artwork and were able to ship/deliver the product on time for my bring my kid to work day. Fantastic turnaround and a great partnership to have!